Return Policy
Dissatisfied or received a defective product?
Don't worry, we're here for you! You have the option to exercise your right of return within 30 days from the day of delivery.
Contact us easily using our contact form or send us an email and we will take care of your request. We coordinate next steps to ensure you get the best possible solution.
SUPPORT AND TIPS FOR YOUR CLEAN MASTER PRO:
Here are some useful tips and hints that can help you get the most out of your CLEAN-MASTER-PRO:
- Before first use, it is advisable to fully charge the battery. You can make sure the battery is fully charged when the USB cable turns from red to green.
- With the "Power Edition" the first strength level is activated by pressing the on-off button for about three seconds. By briefly pressing it again, you switch to the second strength level. If you hold down the power button continuously, you accidentally bypass the modes and turn off the device.
- The round attachments are specially designed for the integrated compressed air function and are attached to the rear of the CLEAN-MASTER-PRO at the air outlet. To optimize the compressed air function, you can remove the dust container and filter to increase air circulation."
DO YOU HAVE MORE QUESTIONS OR NEED SUPPORT?:
Please contact us using the contact form or send us an email to:
info@sedki.de
IMPORTANT NOTES FOR RETURNS:
We recommend that you send the goods back to us if possible unused, undamaged and including all accessories in the original packaging. Please understand that we do not issue return slips and cannot cover the return shipping costs. If a defect becomes apparent when checking the return, we will of course also reimburse the return shipping costs.
As soon as we have received your return, the purchase amount will be refunded using the same payment method you chose when making your purchase. Please note that returns may take up to 14 days to process after receipt.