payment
We are proud to offer fast and reliable shipping for free to Germany, Austria and Switzerland.
Shipping costs (including VAT)
We do not charge shipping costs.
Delivery times
Unless a different deadline is specified in the respective offer, the goods will be delivered within 7-15 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
Returns
Please note that you will be responsible for the return shipping costs. A tracking number is mandatory for your return. Without a tracking number, no liability can be accepted for the loss of the goods. We therefore strongly recommend that you track your return to ensure it reaches us safely. We thank you for your understanding and look forward to providing you with a pleasant shopping experience.
Please note that processing your return, including checking the returned goods and refunding the purchase price, may take up to 14 working days. We will endeavor to complete this process as quickly as possible and ask for your understanding of any delays. Your trust is important to us and we do everything we can to offer you the best possible service.